How It Works
Working Process
How it works
At Bot Buddy, we’ve developed a meticulous and collaborative process to create your perfect AI assistant. Our approach ensures that your chatbot is not just functional, but a true asset to your business.
We take the time to understand your unique needs, train your AI to perfection, and only launch when you’re completely satisfied. Here’s how we transform your customer service with our cutting-edge AI technology:
Initial Consultation
We begin with a thorough discussion of your business needs and goals. Our team assesses your current customer service structure and identifies key areas where our AI chatbot can make the biggest impact.
Custom AI Training
Using your website content, documents, and specific business information, we begin training your AI assistant to understand your brand voice and respond accurately to customer queries. This initial training typically takes 24-48 hours.
Refinement and Testing
Over the next 4-6 weeks, we rigorously test and refine your AI assistant. We continuously improve its responses, ensuring it accurately represents your brand and handles a wide range of customer queries. During this stage, you'll have the opportunity to review and provide feedback on the AI's performance.
Integration and Launch
Once you're fully satisfied with your AI assistant's performance, we seamlessly integrate it into your website or preferred platforms (such as Slack or WhatsApp). Your new AI chatbot goes live, ready to handle customer queries 24/7 with the accuracy and efficiency you've approved.