Privacy Policy
Our Policy
Bot Buddy Privacy Policy
- Introduction
This Privacy Policy explains how Bot Buddy (“we”, “us”, “our”) collects, uses, shares, and protects personal information. We are committed to protecting your privacy and complying with applicable data protection laws.
- Information We Collect
2.1 Information you provide:
- Account information (name, email, company details)
- Business data for AI training
- Payment information
2.2 Information collected automatically:
- Usage data (interactions with the chatbot)
- Device information (IP address, browser type)
- Cookies and similar technologies
- How We Use Your Information
We use your information to:
- Provide and improve our services
- Train and optimize our AI chatbot
- Process payments
- Communicate with you about our services
- Comply with legal obligations
- Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Legal and regulatory authorities when required by law
- Business partners with your consent
We do not sell your personal information.
- Data Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.
- Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations.
- Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Object to or restrict processing
- Data portability
To exercise these rights, contact us at [Your Contact Email].
- International Data Transfers
Your data may be transferred to and processed in countries outside the UK/EU. We ensure appropriate safeguards are in place for such transfers.
- Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children under 16.
- Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or through our service.
- Third-Party Links
Our service may contain links to third-party websites. We are not responsible for their privacy practices.
- Cookie Policy
We use cookies to improve user experience and analyze site traffic. You can control cookies through your browser settings.
- Contact Us
If you have questions about this policy or our practices, please contact us at:
Workflow Digital Ltd. 6 Norton Street, Liverpool, L3 8QA – 0151 272 0191
- Supervisory Authority
If you are in the EU/UK and believe we have not adequately resolved your concerns, you have the right to complain to your local data protection authority.
By using Bot Buddy, you consent to our collection, use, and disclosure of your information as described in this policy.
Last updated: July 2024